年中总结英文(实用7篇)

年中总结英文 第1篇

In the first half year,under the vigorouse support of GGF and the enthusiastic crew in the office,the job has been almost finished by the end of this year.

Major task for the first year:

Adjustment:

For all the office crew joined the association for obligation,the have little experience of environmental protection and less special knowledge of order to make them better understand the task of NGO,and also to improve working efficiency,we have got together to study __ and _The Reform of Chinese Organization_ at the beginning of this year.

We focused on the situation and foreground of NGO in the following time we concentrated on how to develop ourselves and what means can we use to streghten, approximately two weeks‘ argumentation,we learnt many about what we should can cooperate with each other much better.

experience:we are all in firm believing that the movement of observing birds being a great measurement,which will increase people‘s lovefor is a hilly area which makes it quite different from here to there.

For the sake of gathering more suitable place to observe birds,the 8 of our cadremen went to the Bin Hai Road,Dahei mountain,Lushun Farmland and circumjacent villages and chose Lao Tie Mountain,the forest in Bin Hai Road,Bird‘s Forest,Two Islands Bay,Lushun Farm has established the basement of observing birds in the Autumn.

order to promote more and more people to protect the birds in Dalian,we held an article match with the theme of _Take Good Care of Birds in Dalian_.There are two advantages:on one hand,we could seize this opportunity to propagate to the thousands of college students in Dalian to pay more attention of the other hand,we‘d like to let more citizens know what the birds,as same as humanbeings,are worth cherishing by college students‘pleasure articles.

order to widely propagate for cherishing the birds,in the early May,we held a bicycle-riding for signiture movement with the same theme _Take Good Care of Birds in Dalian_.This activity was run cooperatively with the Environmental Protecting Association of Dalian Maritime University,Dalian Daily,New Business and several other broadcasting station also made immediate report.

We altogether more than 30 people sent the handbills,collected signitures,made survey,which made this activity more only was the scroll filled with people‘s signiture,even before 10 o‘clock,but also many people felt pity that they haven‘t got a place to sign their name hearing our secretary-general Weiwei Jiang‘s English introduction,a tourist from Ireland was very glad of signing his name,and left a word _significative movements_for us.

We felt really happy to see that this activity had so wide influnce,and so many people attended these were the affirmation of our efforts,and reflected that in the modern metropolis there are also a lot of people loving nature.

the early June,we have edited _The Message of Birds in Dalian_ compiled the keystone of our work and splendid articles into the book.

We usually communicate with other Birds Association for the NGO and related Dalian locality,we often go out to send handbills in the universities,elementary school near Lushun in which birds ‘d like to make them understand that birds also have their own , who destroys the nature,will equal to destroy humankind.

Problem existing:For cadremen‘s lack of expenrience for organizing the activities,things are short of proper arrangement;For they have little knowledge of birds,there are still many little problems existing when editing program or holding the activities.

The main task of the second half of year:

investigation of Black-faced Spoonbill of Dalian in winter

propagation and education of several grade schools in Lushun

edition and publishment of _The Message of Birds in Dalian_N2,and the edition of N4

July 26th 20xx

Wild Bird Society of Dalian

年中总结英文 第2篇

Near the end of the year, back to 20xx, I successfully completed this semesters work, review the work of this semester, so I am busy and full, especially in the training of teachers and school leaders in the province under the guidance of my teaching ideas and teaching level has been greatly improved, and has achieved some there are also shortcomings, in order to make greater progress in my education and teaching work in the I will summarize this semesters work as follows:

I. ideological and political aspects

In the teaching work of this semester, I have been engaged in English teaching from beginning to end with a serious and rigorous work attitude, diligent and persistent working actively respond to the various calls from the school, actively participate in political studies, and seriously understand the content of the study, the teacher professional ethics as the criterion, strict thinking, progressive, this semester, I am very honored by a party activists in the identity of others to join the party oath expressed his feelings, so the opportunity to have a more profound experience of the leadership of the party has been the partys teaching, teachers can do, care for students, to help students to learn English is full of enthusiasm and confidence, to a healthy and civilized image of words and deeds.

Two, professional quality

In order to adapt to the needs of rural primary school English, I constantly study new teaching ideas, explore new teaching methods, and constantly put their own learning into classroom teaching, and achieved good teaching October, I took an active part in the training of English teachers in rural primary schools organized by the province. During the 15 days training period, I studied carefully, grasped the essence of the training, and learned advanced teaching concepts and teaching the same time, other English teachers on teaching materials and teaching methods, and at the back of our school and actively, to what I am learning habits to share with them, study, in order to raise the level of business.

Three, education and teaching work

Im teaching English for grade three this tells me, for this years English teaching, if you do not seriously study teaching methods and learning methods, combined with teaching materials and the actual situation of students to teach, it will make students lose interest in learning you have no interest, you wont learn English , I dare not neglect, the teaching work study hard, diligent research, to actively explore new teaching methods in practice, studying English classroom teaching, a profound understanding of the concept of the new curriculum, to inspire and cultivate students interest in learning English, self-made teaching, self songs and so on, so that students in a relaxed, pleasant in the atmosphere of learning and using the language, establish the confidence in learning English, focusing on the use of formative assessment in English teaching, and to summarize the experience, improve their level of scientific research.

Four, attendance, leave aspects.

I am in good education and teaching work at the same time, strictly abide by the rules and regulations of the deal with the relationship between work and personal good school year, no late once, do something to leave, to go to work every day, while the completion of the tasks of school, while preparing the teaching and learning of their professional the new year, I should be more diligent, do more for the school, and work harder to learn their own professional knowledge, so that their business level to a higher level.

Five, and strive to improve the direction.

1, strengthen the training of their basic skills, pay attention to the cultivation of students ability;

2, pay more attention to the poor students, love and patience, so that they have made greater progress in all aspects.

3, use various methods to train students to improve and concentrate their attention.

4, make great efforts in teaching and make great efforts to improve the students moral accomplishment.

In short, in the future work, I will work harder, improve their quality, strict demands on themselves, perfect self, with a hundred times confidence and efforts to meet the challenges of the future!

年中总结英文 第3篇

Up and down the chain of command, year-end performance reviews fill people with dread or with resentment, and very rarely with joy. Both the givers and the receivers spend a lot of time on the reviews, yet they generally see them as an empty exercise. After all the procedural Ts are crossed and the Is dotted, it takes people skills to get a real return on investment from this important, labor-intensive process. Leaders need to set an example by turning a ritual into a productive effort.

每至年末,领导布置下属完成的年终工作表现总结好像带来的都是恐惧和怨恨情绪,很少人有会很开心做年终总结。虽然领导和下属都会在年终总结上花费很多的时间,但他们大多认为这样的工作其实是徒劳无功。在经过了很多这样事无巨细一丝不苟的程序化工作后,人们在这个重要而又是劳动密集的过程中的工作投入需要得到真正的回报,而这也需要技巧。领导们需要树立榜样,将这种例行公事有效的利用起来。

This column addresses giving a review. In a subsequent article Ill tackle how to get the most out of receiving a review. Both articles aim to challenge you to shift your focus to the emotional experience on both sides of the table, and to increase the payback from year-end reviews by developing some key psychological skills.

这篇专栏文章讨论的就是如何做年终总结。我还有另外一篇文章是讨论如何从收到的总结中获取最多的信息。这两篇文章目的都是为了尝试转移你的关注重心:关注双方的情绪经历,通过发展一些关键的心理技能来提高年终总结的回报率。

The organizational barriers to having productive year-end reviews can be formidable. The tight link between reviews and compensation discourages openness and honesty. Managers at all levels may think as much about their organizations needs as about individual performance when they do the reviews. For example, interdepartmental rivalries can force a kind of uniformity on your reviews as you try to do the best you can for your people in terms of compensation. If your organizations culture discourages open and honest feedback (“we dont do warm and fuzzy”), you may feel constrained to just focus on the numbers. Anything else might make you feel like an outlier and make your direct report feel singled out and anxious.

那些妨碍我们做出有效的年终总结的组织绊脚石,很难对付。总结和薪酬之间的紧密联系,使得我们无法敞开心扉坦诚相对。各级管理人员在评估年终总结时,除了会考虑个人的工作表现,还会关注他们对整个团队的贡献。比如说,考虑到薪酬奖金,部门间的竞争可能会使得同部门人员的总结尽可能的保持一致。如果你的团队文化不鼓励开诚布公的意见反馈的话(“我们不走模糊温馨那一套路线”),你会感到束缚压抑,可能只会关注数据,而别的内容会让你觉得自己是个局外人,会让你的直接汇报显得特立独行,让你焦虑担忧。

But even in an unfavorable organizational environment there are things you can control to get more from the process. By better understanding the experience on a gut emotional level and working on some key psychological skills, you can create a more useful experience and become a better leader in the process. 不过就算是在这样一个不利的组织环境中,还是有些事在你的掌控中,而在总结的过程中你也能获得更多。从深层情绪角度出发会让你对总结有好的理解,注意培养一些主要的心理能力,你就能创造一个更有效的总结经历,成为总结过程中更好的领导者。

Ideally, the year-end review is all about the employees development. As a leader committed to optimal performance, you understand the importance of the fit between an employees skills, talents, and career goals and his or her organizational role. When you know how best to connect the arc of individual development with the direction of your organization, you form a partnership for growth with the employee. This partnership depends on candid feedback on the individuals performance, your identification of personal and organizational barriers to better performance and your ongoing availability to help remove those barriers.

理想的年终总结应该全都是关于该员工的个人发展。作为一个强调最佳表现的领导,你应该明白员工能力天赋与职业目标及组织角色间匹配度的重要性。当你懂得如何将个人发展与团队方向最佳的结合在一起时,你就与员工的成长形成了一种伙伴关系。这种伙伴关系依赖于对个人工作表现的坦诚反馈,你对阻碍个人和组织更好表现的绊脚石的认知,以及你持续不断移开绊脚石的行动力。

Managers commonly get derailed from the ideal developmental focus in year-end reviews by their own personal psychological challenges. It happens in these ways:

年终总结,管理人员通常会因为个人的心理挑战而绕过理想的个人发展重心。表现在下面几个方面:

--Conflict avoidance: A fear of conflict can lead you to avoid difficult--and also meaningful--performance discussions with your subordinates. That fear of conflict can arise from deep-seated personal issues, a lack of skills for managing conflict or both.

冲突避让:担心冲突,会使得你想要避免与下属进行个人工作表现的讨论,这比较难以启齿但却很有意义。这种冲突忧虑情绪源自根深蒂固的个人问题,或是缺乏管理冲突的能力,或是两者兼有之。

--Need for approval: A strong need for approval often goes hand in hand with conflict avoidance. Managers approach their roles as a vehicle for acceptance and admiration more often than is commonly acknowledged. If you seek affirmation from your employees, even unconsciously, you may be sacrificing longer-term development and performance in favor of short-term comfort and acceptance. At the same time, your inability to put your own needs aside makes it difficult to earn subordinates trust and respect.

认同心理:强烈的认同需求与冲突避让情绪形影相随。管理人员扮演的角色,比起大众普通认同的管理机制,更像是接受和赞许的工具。如果你想要从员工处寻求肯定,即使是无意识的情况,你也可能是在牺牲长期的发展和表现来换取短期的安慰和接受。同时,因为你无法做到将自己的需要置之不理,你就很难赢得下属的信任和尊重。

--Mistrust: Your overall mistrust of people and their motives may make you think that employees dont want to hear corrective feedback, cant take it in and wont use it constructively. If you have a high level of mistrust, you may be convinced that people in general are incapable of changing, are motivated by fear and learn only by being punished.

不信任:你对别人和他们动机的完全不信任,会使得你认为员工不愿意听到改善性的意见反馈,会认为他们无法真正接受,也不会建设性地利用起来。如果你对别人有这么强烈的不信任,你可能会认为一般人都无法改变,只有恐惧才能成为动力,只有惩罚他们才能学会。 --Lack of self-awareness: An inability to acknowledge your own motives and goals for the year-end review can mean mixed messages for your employees, sabotaging the process. For example, by denying your own negative feelings toward a subordinate, you may force the review into a developmental framework thats frustrating for both you and the employee, who really needs to be managed out of the organization. At the other extreme, you could be hijacked by your own feelings of disappointment or envy and end up attacking an employee.

缺乏自我意识:无法承认你自己年终总结的动力和目的,也就意味着你的下属的总结中信息混杂,这样会妨碍整个总结的进程。比如说,你不承认内心对某位下属的负面情绪,可能会使总结变成发展框架,而这位下属真正需要的却是团队之外的个人管理,这样只会让下属和你自己都崩溃抓狂。另一种极端,是你被内心的失望或嫉妒情绪操控,最后以攻击某位员工收场。

Work on the following core psychological skills and you will increase the benefit you and your employees get from the reviews you must give this year: 在下面的这些核心心理能力上下点功夫,提高你和员工的年终总结效益:

--Empathy: I take empathy to mean an accurate understanding of anothers emotional experience. Empathy toward your employees starts with your reviewing your own experiences receiving feedback. It always pays to be able to put yourself in the other persons shoes. Be guided by an understanding that people generally overestimate their own performance. We humans are hard-wired to maintain a positive self-image, and we tend to reject painful criticism. Your empathy increases when you deliberately seek to grasp what motivates people, what career goals are most important to them, what kind of standards they set for themselves and how they react to not living up to those standards. Empathy will enable you to craft each review message in a way that motivates each person to grow.

感同身受:感同身受,意味着准确理解别人的情感经历。要想实现与员工的感同身受,首先你要总结自己的经历并收到反馈。换位思考,替别人着想,这都是值得的。你的指导思想是人们通常会高估自己的表现。人类的一种本能是维持正面的个人形象,我们拒绝让人难受的批评。当你特意去找寻和理解,他们的动力,他们最重要的职业目标,他们为自己定的标准,以及在标准没实现时他们的反应,这些都会让你越发感同身受。感同身受会让你吸收每一份总结里的信息,并能以此来促进每个人的成长。

--Trustworthiness: Without trust, the year-end review is dead on arrival. The effective review depends on trust; it is also a prime opportunity to build trust. Work on your trustworthiness to make the review process more productive for all concerned. Do you consistently have your employees best interests in mind? Do you follow through on your commitments to facilitate their development? Will you act in ways that go beyond your self-interest? Take time to look in the mirror and consider whether others see you as trustworthy.

值得信赖:没有信任的年终总结是行不通的,有效的年终总结需要彼此的信任,也是建立信任的最佳时机。增加自己的可信赖度,对所有人而言,年终总结过程都会更有效率。你有没有把员工的最佳利益放在心上?你有没有遵守承诺实现他们的发展?你会不会做出超出自身利益的行为?认真反思,想想在别人的眼里,你是不是值得信赖的一个人。

--Self-knowledge: It isnt easy to keep your own personal likes and dislikes out of your objective assessment of someone elses work, achievements or failures. You need to be scrupulously honest with yourself, confronting your own needs, motives and biases whenever you approach your employees. Take the time to reflect on your own experience receiving reviews to guide you to a better understanding of your strengths and weaknesses in the process. When you have strong personal feelings about an employee, you may want to consult trusted colleagues to get a different perspective.

自知xxx:想要屏蔽个人喜好的影响,客观评估别人的工作、成就和失败其实很难。不管什么时候和员工打交道,你都要对自己特别诚实,直面自己的个人需求、动机和偏见。花点时间来反思一下自己做年终总结的经历,这样可以指导你对自己的优势和弱点有更好的理解。如果你对某个员工有强烈的个人情绪,那就可能需要跟其他信得过的同事商讨一下,这样你会得到不同视角。

Going at the year-end performance review ritual with a fresh psychological perspective is a quick way to increase your payback from all the hours you will spend writing, reviewing and delivering important information. This year, acknowledge the strong emotions reviews elicit in you, as the giver, and in each person who receives the formal feedback. Develop your own empathy, trustworthiness and self-knowledge to enable yourself to strike a better balance between the evaluative and developmental aspects of the review. Your skill in laying out a path for better performance, identifying the employees core barriers to achieving his or her performance goals and providing ongoing

[英文的工作总结]

年中总结英文 第4篇

工作总结英文怎么说

工作总结英文怎么说【1】

work summary

参考例句:

Make work summary every month and plans of the following month.

每月进行工作总结和下月计划。

Make work summary every month and plans of the following month.

每月进行工作总结和下月计划。

“Summary of Research , Department of Aeronautics and Astronautics ^Summary rept. 1 Jan-31 Dec 97”

航空航天部研究工作总结/总结报告

This is the summary of Research 1997, Department of Aeronautics and Astronautics.

航空航天部度研究工作总结。

An Annual Summing-up Report of Shanghai Translation Society for Sci.& Tech

上海市科技翻译学会年终工作总结

work是什么意思:

n. 工作;职业;工厂;工作地点;产品;功;操作;作品;工程

v.(使)工作;操作;运作;起作用;使缓慢前进;经营

the works of a clock

钟的活动部件

conscientious work

本着良心做的工作

The work is not advancing.

工作没有进展。

That machine is at work.

那台机器正在运转中。

“To youth I have But words of counsel -- work, work, work”

对青年人,我要奉劝几句话∶工作,工作,再工作

summary是什么意思:

n. 摘要,概要,概括;

adj. 从速从简的,草草的

A short, complete summary; an abstract.

概要;简编短且完全的概要;摘要

abbreviated form of summary record

节略形式的.简要记录;简短的简要记录;简要记录节略

Take a gander at the executive summary.

看看执行概要吧。

A concise summary,account, etc

简明的摘要、报道等.

Summary justice,punishment,methods

即决裁判、当场的处罚、简易的方法

英文版工作总结范本【2】

In the first half year,under the vigorouse support of GGF and the enthusiastic crew in the office,the job has been almost finished by the end of this year.

Major task for the first year:

Adjustment:

For all the office crew joined the association for obligation,the have little experience of environmental protection and less special knowledge of order to make them better understand the task of NGO,and also to improve working efficiency,we have got together to study “” and “The Reform of Chinese Organization” at the beginning of this focused on the situation and foreground of NGO in the following time we concentrated on how to develop ourselves and what means can we use to streghten, approximately two weeks‘ argumentation,we learnt many about what we should can cooperate with each other much better.

experience:we are all in firm believing that the movement of observing birds being a great measurement,which will increase people‘s lovefor is a hilly area which makes it quite different from here to the sake of gathering more suitable place to observe birds,the 8 of our cadremen went to the Bin Hai Road,Dahei mountain,Lushun Farmland and circumjacent villages and chose Lao Tie Mountain,the forest in Bin Hai Road,Bird‘s Forest,Two Islands Bay,Lushun Farm has established the basement of observing birds in the Autumn.

order to promote more and more people to protect the birds in Dalian,we held an article match with the theme of “Take Good Care of Birds in Dalian”.There are two advantages:on one hand,we could seize this opportunity to propagate to the thousands of college students in Dalian to pay more attention of the other hand,we‘d like to let more citizens know what the birds,as same as humanbeings,are worth cherishing by college students‘pleasure articles.

order to widely propagate for cherishing the birds,in the early May,we held a bicycle-riding for signiture movement with the same theme “Take Good Care of Birds in Dalian”.This activity was run cooperatively with the Environmental Protecting Association of Dalian Maritime University,Dalian Daily,New Business and several other broadcasting station also made immediate altogether more than 30 people sent the handbills,collected signitures,made survey,which made this activity more only was the scroll filled with people‘s signiture,even before 10 o‘clock,but also many people felt pity that they haven‘t got a place to sign their name hearing our secretary-general Weiwei Jiang‘s English introduction,a tourist from Ireland was very glad of signing his name,and left a word “significative movements”for felt really happy to see that this activity had so wide influnce,and so many people attended these were the affirmation of our efforts,and reflected that in the modern metropolis there are also a lot of people loving nature.

the early June,we have edited “The Message of Birds in Dalian” compiled the keystone of our work and splendid articles into the usually communicate with other Birds Association for the NGO and related Dalian locality,we often go out to send handbills in the universities,elementary school near Lushun in which birds ‘d like to make them understand that birds also have their own , who destroys the nature,will equal to destroy humankind.

Problem existing:For cadremen‘s lack of expenrience for organizing the activities,things are short of proper arrangement;For they have little knowledge of birds,there are still many little problems existing when editing program or holding the activities.

The main task of the second half of year:

investigation of Black-faced Spoonbill of Dalian in winter

propagation and education of several grade schools in Lushun

edition and publishment of “The Message of Birds in Dalian”N2,and the edition of N4

July 26th 20**

Wild Bird Society of Dalian

年中总结英文 第5篇

At the end of the XX year, summed up the work of the past year, self-evaluation. Evaluation of their own situation over the past year, for next year can be better, more targeted development to prepare themselves for self-evaluation is also very necessary.

Time flies, and then spent a blink of an eye for a year. Looking back this year, I am very happy to be able to make progress with my colleagues. I have also learned a lot of knowledge and skills in my colleague. Thank you for helping me in the past year. In the past year, I can evaluate myself as a qualified employee, on time and quantity to complete the companys work. But think of when a companys outstanding employees but there is still some distance. I think that when the companys outstanding staff, not only in the work to do well, the business should be excellent. Moreover, in the person, the need for integrity, modesty, cohesion, can drive the companys colleagues work hard for the company, the cause of recognition, business capabilities continue to strengthen. In the past years performance, self-evaluation of their own or a lot of problems, need to learn and improve things there are many.

These are my year-end summary of my work in the XX self-evaluation. I know I have a lot of problems, but I will continue to work hard to improve their self-cultivation, improve their own quality, improve operational capacity and improve themselves. For the companys development and struggle.

年中总结英文 第6篇

Company achieved:

Shipped more than 7 million card to Customer

Revenue: million US dollars

100% On time delivery

Meet Quality target

Implementation 6 Sigma program

HQ auditor Review

In terms of productivity have excelled daily production rate to over six thousand per line per day.

Bring new customer to Company

Inventory turnover more then 100

Implementation of Peoplesoft system

Finance function mission is to provide high quality Finance service and support/control to satisfy Company’s business needs at low cost.

Finance department achieved

1, Build a strong team to provide Finance service to satisfy company rapidly expending...

2, Set up/Improvement the Finance operation process and be educated to follow process

3,Run SAP smoothly

4, Keep a good relationship with Key Customer Finance team

5, Collection A/R and release A/P accurately and timeliness/Loan Free

6, Build/Keep a good relationship with Tax bureau, SAFE...

7, Pass HQ review

Finance Manager

1, Have demonstrated balanced performance in Finance process set up/Improvement and Finance team management.

3, Spent extra efforts in providing backlog support to Finance team re-organization

4, Take the lead in XingWang program Finance/Tax/Foreign exchange process set up,

5, Take lead to established Housing fund and Tax process improvement ......

7, Provide the consulting advice for Dividend payment

Outstanding Performance

Finance Team reorganization and Process improvement

1, Process Improvement and Team work orient to provide good Finance service to satisfy Company rapidly increasing business

2, Help to reorganized Finance team

3, Educate Finance team of new China Accounting regulation and HQ process/ Guidelines/Audit program/ SACA Checklist measurement item

Tax

1, Continue to Get tax bureau approve use special policy in materials (parts purchased in China for Export products) input VAT treatment, saving VAT XXX M USD

2, Build a good relationship and keep a good communication channel with Tax authorities

3, Apply Royalty Tax withholding handling charge XXX RMB

4, Line attrition material VAT save XXX M USD

Build a Very good relationship with Customer

1, Set up regular meeting with Customer Finance team

2, Build a good relationship with Customer Management team and can find source to help/benifit Company

3, Experience share with Customer Finance team in expense control/cost reduction/cash management/people management...

4, Collect AR (xxxM USD) ahead of schedule from Customer to solve Cash shortage in Feb and Dec.

People soft Salary module Implementation

1, Balance the resource to support People soft project

2, Update Payroll process

3, Parrell run

4, Take lead to established Housing fund

Provide finance Report to HQ timely

1, Provide the Financial report to HQ on time, no delay

2, Provide the report integrity , no adjustment

3, Pass PwC Financial report audit, no adjustment

4, Dividend payment

Business Control audit and review

1, Pass HQ Auditor review in Mar

2, Support/Consulting pass People soft ASCA and ISC Corporation audit in

Expense control/Cost Reduction

1, Initiate / Introduce Cost reduction program from Jan 2010

2, Educate employee conduct business in a low cost & economic way

3, Take lead to control the expense...

年中总结英文 第7篇

公司工作总结(英文)

What was the most significant storyline of ?

Mark Whitehead: Amid the Japanese tsunami and its commercial aftershocks, the New Zealand earthquake, squabbles with the Transportation Security Administration over deadlines to meet their heightened security requirements and the ongoing saga of surcharges, the dominant storyline for us in 2011 was falling tonnages on major routes — particularly those out of Hong Kong.

But we are not convinced that this swath of negative coverage is really justified — we feel there have been too many comparisons to , leading to the impression that 2011 has turned out to be much worse than it should. In Hactl’s own case, we could fall farther and yet still beat our previous peak of , which would be no small achievement.

2010 was a post-recession bounce fueled by global restocking, so it was always going to be hard to beat. But many in the air cargo industry thought 2010 was a sign of even better things to come and budgeted for incremental growth in 2011. They now have a major problem.

Ram Menen: The market slowdown is, obviously, the topic that has dominated the industry. But what is most remarkable about 2011 is the number and diversity of factors that contributed to the slowdown. Natural disasters, such as the tsunami in Japan and the Thai floods, were major events that not only impacted exports and imports in those countries directly, but also hit global supply chains. Production lines in factories were halted due to the sudden shortage of vital components.

Economic instability has also been a significant issue, with the various crises across Europe and the politicalization of the deficit ceiling in the . all rocking consumer confidence. We also can’t forget the sustained high cost of fuel, which is an ongoing challenge for the air cargo industry. On the plus side, it was good to see the Boeing 747-8F enter service, while the Arab Spring heralds a new beginning for many businesses in the region and will stimulate international trade.

What lessons have you learned in 2011 that will help you have a successful ?

Menen: You can never trust forecasts. Old rules don’t apply, and the new rules haven’t been written. The industry is becoming less predictable every year, with more and more challenges arising. Of course, the price of oil is always something we have to contend with, but, worryingly, natural disasters seem to be happening at a more frequent rate, while increasingly more national economies are struggling. We are continually learning, and every challenge helps us become better prepared to manage whatever new challenges 2012 brings.

Whitehead: As a relative newcomer to this industry (I became Hactl’s managing director in September 2010), but a long-term observer of others while working at a senior level, I have quickly learned how sensitive air cargo is to the health of the global economy and how reactive it is to consumer demand.

Air cargo is a business that can boom in response to the release of a single, new piece of consumer technology (, the iPhone 4, the latest Playstation or the Kindle) or crash because fears of defaults in one small economy have threatened to upset the currency of 16 others. I now realize that the major strength of air cargo — its ability to respond to sudden changes in consumer demand — is also its major weakness.

I’m developing the view that any prediction in air cargo is pointless if it’s based only on a recent or short-lived trend (like the one displayed in 2010), rather than the extrapolation of a long-term picture that has been proven right by history. You could say that this risks missing the next major opportunity, but I don’t think so. It avoids the equally serious risk of assuming lots of additional overhead that could quickly become a millstone if predictions fall short.